Our id for the patient. Use it or externalId interchangeably in consult creation.
Your id for the patient, as supplied at provisioning. Unique within your tenant.
E.164 phone number, e.g. +15551234567. The patient's identity key —
immutable after creation (a phone change requires re-provisioning
through support).
Contact email.
Given (first) name.
Family (last) name.
Date of birth, YYYY-MM-DD.
Biological sex.
Locale for system messages and embeds; defaults to en_US.
Always 'partner' for API-provisioned patients: delivery happens via
your integration (webhooks/embeds), never over WhatsApp/SMS.
When the patient record was created.
When the patient record was last modified.
OptionalstateOptionalcountry
A patient you provisioned via
POST /v1/patients.Partner-provisioned patients have
messageChannel: 'partner': the platform never contacts them over WhatsApp/SMS — every outbound message is persisted to the consult transcript and surfaced to you via webhooks (async_consult.message) and the embed widgets.